What We Do

ritmo technology group

Support

We are dedicated to exceeding your expectations - from day one, and as long as you are with Ritmo IT. We know that any downtime is crucial in today's competitive world. That is why we offer Support 24 x 7 x 365.

Response Time
Support calls are answered immediately by our staff of talented and dedicated support engineers. Off hours, users submit their support requests using a simple online form and recieve a prompt response from our support department.

Availability
User support is always available 24/7, 365 days a year. Call-in hours are weekdays 8 AM - 11 PM EST. Outside of these hours, our support department will respond to user requests submitted via the online request or via email.

Support Requests
Ritmo IT user support is available by telephone or by submitting a request via our Ritmo IT Support Portal.